Privacy Policy — RentFlow
Effective date: July 25, 2026 · Last updated: July 25, 2026
1. Information We Collect
To provide the App's core features, we may collect:
- Account information: name, email address, and phone number when you register or log in.
- Property & tenant data: property details, unit information, tenant names and contact details, lease terms, and rent/payment records that you enter into the App.
- Content you upload: photos or documents attached to properties or maintenance requests.
- Device & usage data: device model, operating system version, app version, crash logs, and general usage analytics to help us improve stability and performance.
2. How We Use Your Information
- To create and manage your account and authenticate your access.
- To provide core functionality — storing and syncing your property, tenant, and rent data across your devices.
- To send you service-related notifications (e.g. rent reminders, maintenance updates) that you enable within the App.
- To diagnose issues, fix bugs, and improve app performance and reliability.
- To respond to your support requests.
3. Data Storage & Security
Your data is stored securely using industry-standard cloud infrastructure with encryption in transit. We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell your personal data or your tenants' data to third parties. We may share information only with:
- Trusted cloud/service providers (e.g. hosting, authentication, analytics) who process data on our behalf under confidentiality obligations.
- Authorities, if required to comply with a legal obligation, court order, or governmental request.
5. Tenant Data Responsibility
As a property manager or landlord using RentFlow, you are responsible for ensuring you have the appropriate rights and consent to enter your tenants' information into the App, and for complying with applicable local data protection laws regarding that data.
6. Data Retention
We retain your account and property data for as long as your account remains active. You may request deletion of your account and associated data at any time by contacting us; we will delete or anonymize your data within a reasonable period, unless retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent or object to certain processing.
- Export your data.
To exercise any of these rights, contact us using the details below.
8. Children's Privacy
RentFlow is intended for use by adults managing rental properties and is not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: ssgtech1b@gmail.com